Last updated: May 24, 2026
Welcome to Jenn Wick Candles. These Terms and Conditions explain the rules for using our website and purchasing products from our online shop. By visiting our website or placing an order, you agree to these terms.
Business Information
Jenn Wick Candles
A Division of Mountain Mist Creations LLC
495 Ikes Rd
Wellsboro, PA 16901
Email: webmaster@jennwickcandles.com
Our Products
Jenn Wick Candles sells candles and related gift products, including personalized soy candles. Because many items may be handmade, customized, or prepared in small batches, slight variations in color, label placement, wax appearance, scent strength, or packaging may occur.
Orders and Acceptance
When you place an order, you are making an offer to purchase the selected products. We may accept, decline, or cancel an order when necessary, including for suspected fraud, inventory issues, pricing errors, shipping limitations, or problems with personalization details.
Personalized Products
Please review all names, dates, spelling, messages, and personalization details carefully before submitting your order. Jenn Wick Candles is not responsible for customer-submitted spelling errors or incorrect custom information once production has begun.
Pricing and Availability
Prices, product descriptions, availability, promotions, and shipping options may change without notice. We try to display accurate information, but errors may occasionally occur. If an error affects your order, we may contact you to correct it or cancel and refund the order.
Payment
Payment is due at checkout. Payments are processed by third-party payment providers, and your purchase may be subject to their terms, security checks, and processing rules.
Shipping
Shipping timeframes are estimates and may vary based on order volume, customization needs, carrier delays, weather, holidays, or other circumstances outside our control. Please review our Shipping Policy for more details.
Returns and Refunds
Returns, refunds, cancellations, and exchanges are handled according to our Refund and Returns Policy. Personalized and custom products may have different return limitations than non-custom products.
Candle Safety
Candles must be used responsibly and according to basic candle safety practices. Never leave a burning candle unattended, keep candles away from children, pets, drafts, and flammable materials, and follow any safety instructions provided with your product.
Website Use
You agree not to misuse our website, interfere with its security, copy content without permission, submit false information, or use the site for unlawful purposes.
Intellectual Property
All website content, product photos, text, logos, designs, branding, and related materials are owned by Jenn Wick Candles, Mountain Mist Creations LLC, or their respective owners and may not be copied or used without permission.
Limitation of Liability
To the fullest extent permitted by law, Jenn Wick Candles and Mountain Mist Creations LLC are not liable for indirect, incidental, special, or consequential damages related to your use of the website or products. Our total liability for any order is limited to the amount paid for that order.
Changes to These Terms
We may update these Terms and Conditions from time to time. Updates will be posted on this page with a new ?Last updated? date.
Contact Us
Jenn Wick Candles
A Division of Mountain Mist Creations LLC
495 Ikes Rd
Wellsboro, PA 16901
Email: webmaster@jennwickcandles.com